Report a problem

Report a problem

If something in Steyning needs attention, the quickest way to get it resolved is to report it to the organisation responsible. Use the sections below to find the right place to report your issue.

Immediate danger
If there is an immediate risk to life or a serious hazard, call 999.

Not sure who is responsible?
Contact Steyning Parish Council with a short description and the exact location, and we will point you in the right direction.

Contact Town Council
Emergency numbers
Useful contacts

Quick links

These are the services residents most commonly need.

Roads, pavements and potholes (WSCC)
Streetlights and illuminated signs (WSCC contractor)
Public rights of way (WSCC)
Fly-tipping, litter, dog fouling and more (HDC)

Find your issue

Roads, pavements and drainage

  • Potholes and road surface damage
  • Uneven or damaged pavements
  • Blocked drains and gullies
  • Road markings

Usually managed by West Sussex County Council (Highways).

Report a roads or pavement issue

Public footpaths and rights of way

  • Blocked or overgrown paths
  • Broken stiles, gates or bridges
  • Damaged or missing waymarkers

Usually managed by West Sussex County Council.

Report a right of way issue

Streetlights, illuminated signs and bollards

  • Streetlight not working
  • Damaged illuminated sign or bollard
  • Light on during the day or flashing

Street lighting is maintained for WSCC.

Report a streetlight fault

Trees, hedges and vegetation

  • Overgrown hedges blocking pavements or sightlines
  • Fallen branches or trees affecting the highway
  • Weeds or grass issues on the highway verge

Often managed by West Sussex County Council for highway-related issues. Privately owned hedges may be the responsibility of the landowner.

Report vegetation issues

Fly-tipping, litter and environmental issues

  • Fly-tipped waste
  • Litter
  • Dog fouling
  • Graffiti (where available)

Usually managed by Horsham District Council.

Report to Horsham District Council

Parks, play areas and parish assets

  • Benches, bins, noticeboards
  • Play equipment
  • Damage on parish-owned land

Steyning Parish Council can help with issues relating to parish-owned or parish-managed assets.

Report to Steyning Parish Council

Water, leaks and sewer issues

  • Water supply leaks and burst mains
  • Sewer flooding or sewage issues
  • Flooding on roads (highway drainage)

Highway flooding and blocked drains are usually WSCC. Water and wastewater issues are handled by the relevant utility provider.

Report highway flooding or blocked drains (WSCC)
Southern Water

Crime and anti-social behaviour

  • Immediate danger: 999
  • Non-emergency: 101
  • Report online: crimes, incidents and anti-social behaviour
Sussex Police reporting

Tips to help your report get dealt with quickly

  • Include an exact location (postcode if possible, or the nearest house number or landmark).
  • Add photos where you can.
  • If it is a safety issue, say that clearly in your report.